Business has changed. Social media is here to solidify your brand, your business and the services you provide.
You can prove that a service was offered on time, or that a sale was done, and so much more.
Use Facebook, LinkedIn, Twitter or Instagram and you will see how their tools provide security and proof of your actions toward your customers.
You can choose to use one or all.
You can thank your teams later, after you realize how much good social media can do to your business.
Be open to learning, join webinars and understand how important social media is to your business, no matter what kind of business you run.